Our Values

What makes us different

At RHP, we take great pride in our esteemed reputation, painstakingly crafted over the years through our unwavering commitment to providing exceptional service. Our clients have come to trust us implicitly, knowing that we consistently deliver beyond their expectations.

Since our inception in 1999, RHP has been guided by four core principles, ensuring they remain firmly entrenched in everything we do at RHP. They serve as a constant reminder of our firm commitment to excellence, and our clients can be assured that these principles will always be at the forefront of our endeavours.

Together, these factors have established RHP as a trusted partner, delivering results and providing technical excellence in our industry.

Trusted

In the highly competitive industry we operate in, trust is paramount. At RHP, we take immense pride in the fact that we have earned the trust of some of the most influential names in the insurance industry. These firms rely on us to report on their most significant and intricate losses spanning various sectors including Power, Construction, Renewables, Liability, Nuclear and Rail.

Our commitment to trust is exemplified through our unwavering reliability. We consistently deliver our services as promised, meet deadlines with precision, and have an impeccable track record of dependability. By doing so, we have cultivated enduring relationships with our clients establishing ourselves as a trusted partner in navigating complex and challenging losses.

We firmly believe in the power of ownership and effective communication. These principles lie at the core of our operations, ensuring that we consistently deliver the best outcomes. Our trusted reputation for providing unparalleled service attends to our dedication to these fundamental values.

Technical

We at RHP are the trusted experts in handling high value losses across the Power, Construction, Renewables, Nuclear, Liability and Rail sectors.

Our reputation has been built on years of experience, allowing us to effectively navigate complex losses and communicate causation and technical concepts in a clear and concise manner. We understand the importance of considering the policy response and strive for a swift and equitable resolution.

What sets us apart is our unwavering attention to detail and meticulous approach to adjusting losses. We constantly call upon our proven skillset to solve problems and provide innovative solutions, demonstrating our technical expertise.

Specialist

RHP is the trusted partner for insurance losses in the Power, Construction, Renewables, Liability, Nuclear, and Rail sectors. Our expertise lies in delivering tailored solutions to these niche areas.

Our commitment to providing in-depth sector specific knowledge sets us apart. We possess comprehensive understanding of the challenges faced by your clients in these industries.

With a team of experienced adjusters who are well-versed in the intricacies of these sectors, we ensure a focused approach to meet your clients' needs during claim situations. By levering our extensive knowledge, experience and network of contacts, we can ensure the best possible outcome for all parties.

Tailored

At RHP, we firmly believe in the uniqueness of every insurance need, recognising that a one-size-fits all approach is inadequate. Our business attitude is rooted in agility and customisation, allowing us to cater to individual circumstances and overcome diverse challenges.

We prioritise adaptability in our approach, providing scalable solutions that position us optimally to handle losses of any magnitude or complexity. Our commitment lies in delivering a personal approach, where our clients directly engage with us and have a clear understanding of who manages their loss and how to communicate with us.

By taking ownership and demonstrating attentiveness, we invest time in understanding each client’s solution on an individual level. This mindset empowers us to develop tailored solutions to their problems, ensuring they are listened to, and their needs met with precision and care.